When is my water bill due?
Bills are sent out 16 days before the due date. Your due date is on the 7th, 14th, 21st, or 28th depending on your subdivision.
Bills are sent out 16 days before the due date. Your due date is on the 7th, 14th, 21st, or 28th depending on your subdivision.
On your first utility bill, you can expect to see:
If payment is not received on or before the due date, a 10-day disconnect letter will be mailed to the customer and a late fee of 10% or $5.00 will be assessed.
If payment is not received before the disconnect date shown on the letter, service will be disconnected.
All past due amount and fees incurred must be paid in advance of service being reinstated.
Under normal circumstances, water service is restored within 36 hours after you pay your balance and all required fees.
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You can change your bill preferences (paper/paperless) along with account and billing information through the Customer Connect Portal.
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