CCRs are posted on Quadvest’s website no later than July 1 for the previous years’ information.

To find out if your neighborhood is under current Drought Restrictions, please visit our Drought Contingency Plan page here. Each neighborhood is listed under its appropriate stage. This webpage is updated on a weekly basis.

Quadvest also notifies its customers via email and/or automated phone calls. You can also contact our Customer Service at 281-356-5347 for more information.

Quadvest defines a drought as a long length of time in which the land has a decreased water supply.

This is most commonly from High Consumer Demand. As temperatures rise, neighborhoods use a lot of water for outdoor uses such as watering their yard which causes the water supply to be used up much faster than it is being replenished. Quadvest also closely watches the US Drought Monitor to stay up to date on potential regulatory authority notices on water source levels.

To find out if we are indeed in a drought and what restrictions your neighborhood might be under, please see our Drought Contingency Page.

Smoke testing involves pushing a simulated, non-toxic smoke (similar to products used at concerns and theater venues during live performances) through a community’s sanitary sewer system, then observing and documenting where the smoke exits.

Field technicians set up a blower over a neighborhood manhole, and non-toxic smoke is pumped through the sewer line. The exiting smoke can indicate the location of a broken sewer pipe, manholes, catch basins, or where roof or foundation drains are connected to the sewer system.

Ultimately, smoke testing helps identify where extra water or other unwanted items are entering the sewer system.

Fore more FAQs, download our Smoke Testing sheet here:

• Smoke Testing FAQ Sheet – English
• Smoke Testing FAQ Sheet – Spanish

Smoke testing us done to find leaks before they become larger problems. It is one of the several investigative methods used to located inflow sources in a community’s sanitary sewer collection system.

Typically, direct sources of surface water or groundwater can enter a collection system during rainfall events – including catch basins, area drains, house roof downspouts, sump pump discharge and/or foundation drains that are directly connected to the sanitary system or storm sewer.

Utility companies test sewers by putting non-toxic smoke into the sewers to find leaks and faulty connections. This field investigation method helps detect direct connection points of groundwater or surface water intrusion into the sewer. This process is cost-effective and highly efficient.